Contact Cettire Customer Service
Cettire Phone Numbers and Emails
General Info:
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+6 138 391 3081
Cettire Emails:
Cettire Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cettire Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cettire is 61383913081. 25% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as Cettire may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cettire Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cettire is 61383913081. 25% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as Cettire may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
People call Cettire mainly because of return/ replace, request for information, shipping and delivery.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Cettire is customerservice@cettire.com. 79% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Cettire Website:
Cettire Help Center:
Corporate Office Address:
How Good is Cettire's Customer Service?
Summary of Cettire Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cettire?
Shipping and Delivery Question:
- “Package delivery”
- “Wrong item”
- “Didn't get my package”
Return/ Replace Question:
- “Change my order”
- “Return”
- “Order return”
Request for Information Question:
- “Checking an order”
- “I need help about my order”
- “Request a return”
Refund Question:
- “Refund”
- “I need my refund”
- “Refund missing”
Activation/ Cancellation Question:
- “Figure why they canceled my order”
- “Cancelling my order”
- “My order has been cancel”
Product/ Service Question:
- “I received a message regarding my purchase”
- “Out of stock”
- “Product inquiry”
Payments and Charges Question:
- “Discount 5%”
- “I will like to use my credit”
- “Fraudulent order”
Staff Question:
- “Customer service”
- “No customer service at cettire! But says are on their site they have outstanding customer service? 7 days a week! aftet 5 days are my order still in processing status , 6 emails sent and no reply back no contact number”
- “Bad customer service”
Account Question:
- “Wrong zip code on order”
- “Never recover my packet”
- “Balance on my account”
Cards Question:
- “Gift card with expired code”
- “My gift card expire”
- “Gift card not working”
Website/ Application Question:
- “Website is not clear”
- “Issues with website return”
- “To sure it's not a scam site”
Employment Question:
- “Seek job role”
Other Question:
- “Wrong email on order”
- “Price of a shoe”
- “Have a hold on my money”
Compare Cettire Customer Service To
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