Contact Cettire Customer Service
Cettire Phone Numbers and Emails
General Info:
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+6 138 391 3081
Cettire Emails:
Cettire Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cettire Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cettire is +6 138 391 3081. 23% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday.
Be prepared for the call as Cettire may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cettire Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cettire is +6 138 391 3081. 23% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday.
Be prepared for the call as Cettire may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
People call Cettire mainly because of return/ replace, request for information, shipping and delivery.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Cettire is customerservice@cettire.com. 80% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
How to Contact Cettire Customer Service?
Contact Information
Cettire Website:
Cettire Help Center:
Corporate Office Address:
Cettire Customer Service Reviews
No customer service available where to contact i give zero zero zero to this app. Very hard the trying to find the way where to contact atleast put any phone number. If you keep luxury brand in this site you have to give help to customers if they are facing the problem regarding any product.so if after see this msg please contact me
Dont respond to any of the emails that Ive been sending, dont forward to custom my details and they want to send back my delivery
they dont have phone number they mailing same thing , like auto message very poor customer service never i will not order from them again i had to use my store credit things which i dont need,i couldnt get shoes
How Good is Cettire's Customer Service?
Summary of Cettire Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cettire?
Shipping and Delivery Question:
- “No delivery”
- “Order issue”
- “Wrong shipping address in order”
Return/ Replace Question:
- “Return”
- “Change shipping address”
- “For return package”
Request for Information Question:
- “Checking iorder”
- “About my order”
- “Order status”
Refund Question:
- “Refund”
- “I recieved item late. Want to refund”
- “Refund code”
Activation/ Cancellation Question:
- “Cancel order”
- “Cancellation”
- “Yall cancel my orders but I still haven’t received a refunded etc I ordered on the 28th of November”
Product/ Service Question:
- “I order a sneaker this morning why they say I’m getting it in November”
- “I play an order as outsider and I put my email wrong”
- “Regarding product”
Payments and Charges Question:
- “Credit refund for returned item”
- “Discount code not working”
- “Fraudulent charge”
Account Question:
- “Code”
- “Missing Tarriff code”
- “Still not recovered my refund”
Staff Question:
- “Worst service”
- “Bad customer service”
- “Customer service”
Cards Question:
- “Gift card”
- “Money taken from my card and order was canceled”
- “Trouble with my gift card”
Website/ Application Question:
- “Can’t download retry. Label”
- “I ordered from the website and i have questions”
- “Website not working, delayed shipment”
Employment Question:
- “Seek job role”
Other Question:
- “Pronlem”
- “Wrong retour label”
- “My order”
Compare Cettire Customer Service To
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